State Farm® Insurance Agent Diane Banks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lewis LaRue
January 10, 2026
5
out of
5
rating by Lewis LaRue
"Quick and easy great customer service answer all my questions"
We responded:
"Lewis--Thank you so much for your kind words! We're thrilled to hear you had a quick and easy experience and that our team was able to answer all your questions. We appreciate your feedback and look forward to serving you again! Diane"
Alyssa Hendricks
January 5, 2026
5
out of
5
rating by Alyssa Hendricks
"Jasmine was amazing. She greeted me with kindness and helped me with everything I needed help. She was patient and explained everything I had questions about."
We responded:
"Alyssa...Thank you so much for your kind words! We're thrilled to hear that Jasmine provided you with such a positive experience. She truly cares about helping our customers and making sure all your questions are answered. We appreciate your feedback and hope to assist you again in the future! Diane"
Debbie Jones
January 5, 2026
5
out of
5
rating by Debbie Jones
"This location offers a great team and stellar customer service. I was with them previously and returned. My agent Sarah is the best. She is the go to for all your insurance needs."
We responded:
"Debbie...Thank you for your wonderful review! We're delighted to hear that our team continues to provide stellar customer service and that you had such a great experience with Sara. We’re lucky to have her as part of our team, and we’re glad she could assist you with all your insurance needs. We look forward to serving you again! Diane"
Mendy Adams
December 13, 2025
5
out of
5
rating by Mendy Adams
"We love the Diane Banks agency for State Farm. Always very responsive and helpful. Pam Kirby is an amazing representative to work with there. A very pleasant and professional experience."
We responded:
"Thank you, Mendy, for your 5-star review! Providing exceptional customer service is our #1 priority, and we are thrilled you were pleased. My State Farm team and I are happy to be your good neighbor! Diane"
Kenneth Golden
December 3, 2025
4
out of
5
rating by Kenneth Golden
"Very professional they were very informative they ask questions so they could help find the policy that’s was best for me A great place to do business."
We responded:
"Thank you, Kenneth, for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Diane"
Greg “Gccinkman” Cassell
November 29, 2025
5
out of
5
rating by Greg “Gccinkman” Cassell
"Diane is the most friendly and professional agent I have ever worked with. She definitely looks out for her customers, and provides them with the best coverage plan for their needs. She stays in contact and follows up constantly. She explains everything and makes sure you understand your policy 100%. She makes it easy to understand and gives you peace of mind in understanding your policy. Thank you Diane!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sonia Echevarria
October 29, 2025
5
out of
5
rating by Sonia Echevarria
"From my first call to the most recent I have been completely satisfied with the service I have received. Jasmine has been great. She's patient and in my opinion very knowledgeable. When she had to call me back she has done so in a timely manner."
We responded:
"Sonia--Thank you so much for your kind words and positive feedback! We're thrilled to hear that Jasmine provided you with patient, knowledgeable, and timely service throughout your experience. We truly appreciate your trust and look forward to having you as a Good Neighbor for many years to come! Diane"
NELL PAGE
October 24, 2025
5
out of
5
rating by NELL PAGE
"I've said "Thank you so much" to Tara Johns many times for the way she has helped us and I want to make my recommendation public! Tara was the calming voice who knew the answer to every question that I asked and all the ones I didn't know to ask during a multiple home insuring process. She never failed to call me back in person, unlike many professionals that depend completely on texts or email. I know we were far from her only clients, but she treated us like we were. We've had State Farm since we moved to FL almost 10 years ago and are so happy that Tara is there for us when need assistance or have questions. If you aren't happy where you are, I highly recommend Tara Johns at Diane Banks State Farm in Green Cove Springs."
We responded:
"Thank you so much for taking the time to share your thoughts! We appreciate your recommendation and are grateful for your business. We’re glad to know you’re satisfied with the service at our State Farm office and look forward to being your Good Neighbor for years to come. Diane"
Mike Owen
October 23, 2025
5
out of
5
rating by Mike Owen
"Jasmine did a great job on finding us affordable Home owners insurance. Very polite and helpful. Thank you, Michael Owen"
We responded:
"Mike--We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane"
Kathryn Alderman
September 22, 2025
5
out of
5
rating by Kathryn Alderman
"I am a 70 year old female on a limited income but have all the expenses that everyone has. Auto insurance is not a luxury; it is required. It was increasingly difficult to pay the monthly.premium. Tara at Diane Banks Agency called me to see if i would like an auto insurance quote from State Farm. Tara helped me by almost halving the auto insurance premium charged by my previous carrier. Tara and all the ladies at Diane Banks Agency are pleasant and professional. Thanks so much."
We responded:
"Kathryn--Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority, and we love saving our customers money! We look forward to continuing to support your insurance needs. Diane"
Jim Roebuck
August 27, 2025
5
out of
5
rating by Jim Roebuck
"Friendly and helpful. Great service!"
We responded:
"Jim--thanks for your 5-Star Review!. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane"
Clara Parker
August 22, 2025
5
out of
5
rating by Clara Parker
"This business is everything I hoped it would be! Tara was wonderful, at not only answering my questions but taking the bull by the horns and getting things done!!! Solved multiple issues in one visit! So happy that I changed agents! Thank you for making my life easier!"
We responded:
"Ms. Parker--Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Tara and our State Farm office! If you ever have any questions or need assistance, we’re here to help! Welcome to the agency! Diane"
Eric Epstein
August 14, 2025
5
out of
5
rating by Eric Epstein
"Tara and the folks at the Diane Banks agency were fantastic! I was nervous about moving to Florida, especially moving my boat to Florida permanently. I had heard so many horror stories. Tara’s expertise in boats, especially catamarans made it so easy for me. She answered all my questions, did all the paperwork, and coordinated with me what I needed to do. I still can’t believe she was able to make it so easy."
We responded:
"Thank you, Eric, for your 5-star review! We are thrilled to have made this process easy for you. Providing excellent customer service is our #1 goal! My State Farm team and I are happy to be your good neighbor! Diane"
Will Eubanks
August 6, 2025
5
out of
5
rating by Will Eubanks
"Tara was very helpful and thorough."
We responded:
"Will--Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tara and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane"
Avery Davis
August 4, 2025
5
out of
5
rating by Avery Davis
"Pam, a GIANT thank you. Thank you for being patient with Jennifer. Thank you for taking the extra time to explain details and walk her through the process of transferring all her business to State Farm."
We responded:
"Avery, thank you so much for your feedback! It’s our pleasure to assist your mom with her insurance needs. If there is anything else we can do to help, please let us know! Diane"
Victoria Carbajal
August 4, 2025
5
out of
5
rating by Victoria Carbajal
"Thank you Ms Pam, you took the time out of your busy schedule to help my mom understand her new policies. We are very grateful for your help and guidance!"
We responded:
"Thank you, Victoria, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Pam and our office. Your satisfaction is our top priority! We look forward to continuing to support your mom's insurance needs. Diane"
Jen Carbajal
July 30, 2025
5
out of
5
rating by Jen Carbajal
"Thoroughly enjoyed working with Pam at this office. She went above and beyond her normal work duties. I would definitely recommend this office using Pam as your representative"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joseph Carbajal
July 30, 2025
5
out of
5
rating by Joseph Carbajal
"Thank you Pam for caring and taking the time to explain everything and how it works. You went above and beyond the normal. I would greatly recommend this office and to use Pam as your representative!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane"
David Wilson
July 30, 2025
5
out of
5
rating by David Wilson
"Very easy to get boat insurance! Sarah is amazing!"
We responded:
"David--Thank you for your review! We are delighted to know you had a great experience with Sara and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We appreciate your business! Diane"
Pierce Lambert
July 30, 2025
5
out of
5
rating by Pierce Lambert
"Wonderful people to work with Highly Recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again--Diane"
Ronald Johns
July 26, 2025
5
out of
5
rating by Ronald Johns
"Great People.. almost like FAMILY ❣️"
We responded:
"What outstanding feedback, Ronald! Thank you so much. That means the world to us and we're so glad that you feel that way. Providing premier customer service is what we're here to do. Let us know if we can help you with anything else! "
Anoush AminAveh
July 25, 2025
5
out of
5
rating by Anoush AminAveh
"Thank you Pamela, you have been a great help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane"
Jade Long
July 25, 2025
5
out of
5
rating by Jade Long
"Sara was a God send! Carolyn from Sunshine Cruising Yachts recommended i call the local GCS State Farm when we told her we would have to leave Florida because we could not find boat insurance that would cover us during hurricane season and not totally bankrupt us. sara was not only able to offer us insurance that would allow us to keep the boat in Florida during hurricane season but it was way more affordable than everywhere else we had shopped. In addition to that Sara took the time to answer all the questions we had and was immensely patient and kind. We highly recommend Green Cove Springs State Farm for all your insurance needs!"
We responded:
"Jade-- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane"
Mark Szwabo
July 18, 2025
5
out of
5
rating by Mark Szwabo
"Friendly, fast and quick, thanks so much."
We responded:
"Mark--Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane"
Hugo H. Cardet
June 26, 2025
5
out of
5
rating by Hugo H. Cardet
"This people are great professionals, very responsive and dedicated"
We responded:
"Hugo--Thank you so much for your wonderful review! We’re delighted to hear that you found our team to be professional, responsive, and dedicated. Providing excellent service is our top priority, and your feedback means a lot to us. We look forward to continuing to assist you in the future! Diane"